TICC Plus ("we," "our," or "us") is operated by TICC Global and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the TICC Plus mobile application. Please read it carefully before using the app.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Push Notifications
  4. Third-Party Services
  5. Cookies and Local Storage
  6. Data Sharing
  7. How Long We Retain Your Data
  8. Your Rights
  9. Children's Privacy
  10. Security
  11. Changes to This Policy
  12. Contact Us

1 Information We Collect

When you register and use the TICC Plus app, we may collect the following categories of information:

Account & Profile Information

Activity Data

Device & Technical Information

2 How We Use Your Information

We use the information we collect to:

We do not sell your personal information to third parties. Your data is used solely to deliver and improve the TICC Plus experience.

3 Push Notifications

TICC Plus uses Firebase Cloud Messaging (FCM) to deliver push notifications to your device. These notifications may include:

Your device token is registered with Firebase and our servers solely for this purpose. You can disable push notifications at any time through your device's system settings. Disabling notifications will not affect your ability to use the app.

4 Third-Party Services

We integrate with the following third-party services to power key features of the app:

These services may collect data in accordance with their own privacy policies. We recommend reviewing their policies for full details.

5 Cookies and Local Storage

The TICC Plus mobile app uses local device storage to:

If you visit our website (ticcglobal.org), standard web cookies may be used to remember your session preferences. You can manage cookie preferences through your browser settings.

6 Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:

If you request a password reset, your IP address may be included in the system log for security purposes.

7 How Long We Retain Your Data

We retain your account data for as long as your account is active. Specific retention rules:

You may request deletion of your account and associated data at any time (see Your Rights below). Note that certain records (e.g. donation history) may need to be retained for legal or administrative purposes even after account deletion.

8 Your Rights

You have the right to:

To exercise any of these rights, email us at support@ticcglobal.org. We will respond within 30 days.

9 Children's Privacy

TICC Plus is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and believe your child has registered on our platform, please contact us at support@ticcglobal.org.

10 Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it, including:

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to keep your password confidential and log out of shared devices.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:

Your continued use of TICC Plus after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please don't hesitate to reach out to us.

Get in touch

Our team is here to help with any privacy-related questions.

support@ticcglobal.org